Privacy Policy

This page is maintained by Marcus du Toit to explain how I handle your information when you contact me about heavy equipment and trucks. I represent Combined Truck and Equipment Group (CTEG), 1 Jurgens Road, Jet Park, South Africa. This policy is written to align with the Protection of Personal Information Act (POPIA, Act 4 of 2013).

1. Who I am

Marcus du Toit, Equipment & Truck Specialist at CTEG. You can reach me on WhatsApp at +27 82 757 9068 or email mdutoit@cteg.co.za.

2. What I collect

• Information you give me: name, phone number, email, company, province, equipment of interest, and anything else you include in a message, quotation request, WhatsApp chat, call or email.
• Site usage: basic analytics such as pages viewed, referring source, approximate location, device and browser. If Google Analytics is enabled, this is collected via cookies.
• Click events: clicks on WhatsApp, call and email buttons are logged so I can follow up and improve the site.

I do not knowingly collect information from children, and I do not process special personal information (such as health, religion or biometrics).

3. Why I use it

• To respond to your enquiry and prepare a quotation.
• To arrange demos, deliveries, finance applications and after-sales support.
• To send you information about equipment, parts and offers you asked about.
• To keep records required by law (e.g. tax, finance and warranty).
• To improve this website and the quality of my responses.

4. Legal basis

I rely on your consent (when you contact me), the performance of a contract or pre-contract steps (quotations, sales, rentals), my legitimate interest in running the business, and compliance with South African law.

5. Who I share it with

I only share what is needed, with:

• CTEG colleagues involved in fulfilling your request.
• Brand principals and dealers (e.g. Shantui, Powerstar, Foton) when a specific model, part or warranty requires it.
• Finance houses and insurers, only with your consent during an application.
• Service providers that host the website, send email, run analytics or process WhatsApp messages. They act on instruction and are bound by their own POPIA / GDPR obligations.
• Authorities, if required by law.

I do not sell your personal information.

6. Cross-border transfers

Some service providers (hosting, analytics, messaging) store data outside South Africa. Where this happens I only use providers that offer protection comparable to POPIA.

7. How long I keep it

Enquiry and quotation records are kept for as long as needed to serve you and to meet legal obligations (typically up to 5 years after our last interaction, longer where tax or finance law requires). You can ask me to delete your information sooner.

8. Cookies

The site uses a small number of cookies for core functionality and, if enabled, Google Analytics. You can block cookies in your browser settings — the site will still work.

9. Security

I use reputable hosting and messaging providers with encryption in transit (HTTPS) and access controls. No system is perfectly secure — please don't send sensitive ID or banking details over WhatsApp or email unless I've asked for them through a specific process.

10. Your rights under POPIA

You have the right to:

• Ask what information I hold about you.
• Ask me to correct or delete it.
• Withdraw consent or object to direct marketing at any time.
• Lodge a complaint with the Information Regulator (South Africa) — inforegulator.org.za.

To exercise any of these, message me on WhatsApp or email mdutoit@cteg.co.za.

11. Changes to this policy

I'll update this page when things change and revise the "Last updated" date at the top. Material changes will be communicated where reasonably possible.